A: Yummease offers busy professionals and families the convenience of meals without shopping and chopping. We Shop. We Chop. We Drop it off! We provide a convenient way to have fresh, healthy meals delivered to your home and office. Clients choose the meals they want from our website, and every week, coolers of freshly prepared meals are delivered to your doorstep (or desk).

A: We feel that the majority of people are too busy to prepare healthy meals everyday. Yummease is not necessarily a meal delivery service to cater every single meal for you and your family (even though we could be), but more so a service for those busy days or weeks. Anyone looking for a fast, convenient way to eat well and still have time to do the things they love is the perfect client for us. With today's hectic lifestyles, the convenience of delicious, freshly prepared, healthy meals delivered to your home or office is a welcome relief.

A: We have tried to cater to most budgets keeping meals between $7-15. Offering our meals á la carte allows you the decision of what sides you would like with each meal, or if you prefer you can only have your entrées delivered, then you can come up with your own side dishes.

Most often families don´t add in the time it costs for meal planning and grocery shopping, not to mention the time it takes to prepare gourmet-style meals and cleanup. When you start adding all this up the cost of having fresh, healthy meals delivered to you becomes an affordable, time saving option. And just think of all the things you can do with the time you save!

A: Our meals come fully prepared for your convenience. All you have to do follow the simple instructions for heating. Our meals are freshly frozen and are prepared on a weekly basis, which allows us to use the freshest ingredients. They are frozen so that you can save them for a night when you don´t feel like cooking or simply don?t have the time.

A: We prepare each meal ourselves in our 1000 sq foot commercial, provincially inspected kitchen in South St. Vital. We follow all provincial health and safety codes and hold valid food handlers certificates. We know that taste is what sells when it comes to food. This is why we make everything from scratch, even down to our own vegetable soup stocks, tomato sauces as well as our own house-made curries. We even roast and grind our own spices! Rest assured you are getting the highest quality meals made from the freshest, quality ingredients.

A: No, we have 2 options. We have an ongoing dinner club where meals are automatically delivered every Sunday night; or you can choose to between the numerous meal packs and freshly frozen á la carte menu options to choose from.

A: The re-heating times listed on the instructions are the times it took us using our own kitchen equipment. If they do not match exactly, it´s likely due to the differences in kitchen set-ups, cooking temperatures, and equipment used. Cooking is sometimes more art then science, and we do the best that we can to ensure that recipe times are as accurate as possible.

A: If you have serious allergies, we can't guarantee that our meals do not contain traces of peanuts or other allergens. We try to provide vegetarian and vegan options as well as let you choose your sides. That way you should be able to find what you are looking for within our menu. If you have any questions or suggestions, please feel free to send us an email.

A: "Healthy" is a generic label that means different things to different people. The way that we define healthy food is fresh ingredients, with the least amount of miles added to it and free from additives, preservatives and fillers. Basically, almost all the food that you would normally find in the frozen section, and the majority of shelves in your local grocery store would not count as "healthy" to us.

A: Even though microwaves are one of the most convenient inventions made, we feel that food that is cooked, or even reheated, in a microwave dries out, and tastes off compared to reheating it in an oven. We suggest to follow the instructions on the package, but if you do decide to use the microwave just use at own risk.

A: We are committed to using fresh, locally sourced ingredients and suppliers (organic whenever possible). We believe in supporting local farmers and feel our ingredients are superior to what you will find in other prepared meals.

We are committed to following these guidelines when sourcing our ingredients:
Meats
• local and naturally-raised
• No antibiotics or hormones administered.
• Grain fed. Not fed animal by products.
Dairy, Eggs and Tofu
• Eggs: Locally-raised in Steinbach, Manitoba. Grain-fed, free of antibiotics or hormones. Vitamin and mineral-rich Grade A free run eggs.
• Cheese: We use local producer Bothwell Cheese because it is made with fresh, locally-produced milk. There are absolutely no modified milk ingredients, fillers or preservatives. Unlike other cheese producers, dairy farmers still deliver their milk directly to Bothwell Cheese, which makes a difference that you can taste.
Flour, Oats, Breads
• Our flour, oats and breads are all locally produced and certified organic.
Fruits and Veggies
• We try to source local produce first, then organic.
Dry Goods
We look for products with:
• No added salts
• No "natural" flavorings, artificial flavorings and/or colors
• No MSG.

A: As we began to notice how many people around us were coming down with diseases, we started reading a lot more books on health and food politics. In most cases it is almost impossible to find out much, if anything, about the origins of many foods we eat. Even asking other Manitoba food producers where their ingredients came from, we´ve been met with blank stares and told, "we contract that out to this country or this company". Your body is your most important asset yet we choose to eat food that comes to us anonymously. We want to know more about the food we eat. Buying food today is complicated. What pesticides were used? Is that corn genetically modified? What is "natural" in this product? People who eat locally find it easier to get answers. Many build relationships with farmers whom they trust. That way you eat fresher food while helping the local economy.

We would say the 100 mile diet mantra sums up what we care about:
• The distance our food travels from field to table;
• The energy used in growing and processing this food;
• The conditions under which it was grown; and - the well-being of those who grew and processed it.
• Participating in the creation and promotion of a more ecologically and socially just way of eating

A: You must order 2 days in advance. We don't hold ingredients for very long, as we rely on the freshest ingredients we can get. So if you want a meal for delivery on Wednesday you must order by Monday at noon; for delivery on Friday: you must order by: Wednesday at noon; for delivery on Sunday: you must order by: Friday at noon.

A: To place your order, go to one of our menu pages and check out our yummy menu options. When you see something you like, simply add it to your shopping cart, and complete the form.

A: You can cancel or change your order by emailing us at order@yummease.com. Just include the items you wish to cancel or change. We will credit or charge your account accordingly. Please note, we need 48 hours notice for cancellations and changes as we buy all our ingredients fresh.

A: Yes, there is a $40 minimum before delivery. Since we do city-wide delivery we need to enforce a minimum to guarantee our costs are covered.

A: You can safely enter your Visa or Mastercard details using our secure website. We also accept Yummease gift certificates.

A: You will receive an email confirming your order. As well, we will contact you the day of your delivery to set a delivery time.

A: You can download it from our homepage at www.yummease.com where it says "Download Order Form" You may fax in your orders to 204-254-3837.

A: We hope that won´t happen of course. We do our utmost to describe our items accurately. If we do make an error or miss something, of course we will be happy to refund your money. We take pride in our meals and in our service, and will do what we can to ensure you are fully satisfied with your purchases.

A: We deliver to Winnipeg, St. Adolphe and Oak Bluff on a weekly basis. We deliver to Headingley, Portage La Prairie, Carberry and Brandon once a month. Email us if you would like us to deliver to a different area.

A: Yes and No. Alternate arrangements must be made in advance, or else we take your food home and eat it on you (just kidding). Please email to discuss.

A: Within 24 hours of your order being placed, we will call to confirm and arrange a delivery time. We will make every effort to deliver as close to the time requested as possible. Because our delivery routes change daily we have to optimize the order of delivery to be as efficient as possible and keep the cost of delivery as low as possible.

A: There is a charge of $10.00 a delivery inside the Winnipeg Perimeter. Outside of Winnipeg is case dependent. Please contact us for more info. Each delivery actually costs our company more, but we want to try to make this service as affordable as possible. The fee just helps us cover the bulk of the costs of delivery; we are not making a profit from the fee.

A: Sorry, not at this time.

A: Yes, we do! We offer gift certificates as well as Gourmet Gift Packs for all occasions. Our Gourmet Gift Packs are perfect for any gift-giving occasion and provide a yummy alternative to flowers. Visit our Gifts section for some gourmet gift pack suggestions.

A: Every time a family from your group places an order with Yummease, we donate a percentage of that order back! All you have to do is place an order online, and at the checkout point there is some space for fundraising group. Simply indicate which group you would like your percentage to be donated.

A: Simple. Get in touch with us by emailing order@yummease.com, and we will send your group information sheets for every parent. Obviously, the more families that take part, the more money that goes back to your group. Each month, we will let you know your donations summary.